Cookie Policy

Introduction

This policy aims to explain how this website uses cookies in order to provide clear and relevant information to allow users to make their own choices for the purpose of controlling what happens when accessing the site. The policy uses the term ‘cookie’ to refer to information files that store Internet browsing on the user’s computer to speed up and optimize research and similar technologies covered by law (such as, for example, Local Shared Objects – commonly referred to as “flash cookies”, web beacons or bugs, including clear transparent gifs). The information collected concerns data that could allow users / visitors to be identified through association and processing with data held by third parties (such as, for example, the numbers of IP addresses, domain names of computers used by people who connect to the site web). This data is used for statistical purposes only.

This document is an integral and substantial part of the Privacy Policy and of the information contained therein also issued pursuant to EU Regulation no. 2016/679 (GDPR). We therefore invite you to read this document.

Applicable law

The matter is regulated by the European Directive 2002/58/EC – subsequently amended by Directive 2009/136/EC and implemented by the national laws of the Member States of the European Union – which requires obtaining consent for cookies and similar technologies.

What is a cookie

A cookie is a small text file, typically letters and numbers, downloaded to a device when the user accesses the website. Cookies are then sent to the original site on each subsequent visit. Cookies are useful because they allow a website to recognize a user’s device.

The use of cookies and similar technologies has long been an ordinary factor as cookies are important in the provision of many online services. The use of these technologies is therefore not prohibited by law but requires that the user be informed about cookies and offered the possibility to accept them or not.

Different types of cookies

Session and persistent cookies

Cookies can expire at the end of a browser session (that is, from when a user opens the browser window until you exit the browser) or they can be kept longer.

Session cookies – allow websites to link a user’s actions during a browser session. They can be used for a variety of purposes, such as remembering what a user has placed in their shopping cart while browsing a site. They could also be used for security when a user accesses internet banking or to facilitate the use of web-mail. These session cookies expire after a browser session.

The use of so-called session cookies (which, in any case, are not stored permanently on the user’s computer and are automatically deleted as soon as the browser is closed) is strictly limited for the purposes of data transmission (consisting of numbers randomly generated by the server) that identify the specific session and are necessary to allow safe and efficient exploration. The so-called session cookies used on this site avoid the use of other IT techniques that are potentially detrimental to the confidentiality of users’ browsing on the net.

Persistent cookies – they are stored on users’ devices between distinct browser sessions and allow you to remember user actions on a site. Persistent cookies can be used for a variety of purposes, including remembering users’ preferences and choices when using a site (or in some cases through different websites).

“First” and “third party” cookies – The fact that a cookie is of the ‘first’ or ‘third party’ is strictly connected to the website or domain that uses that particular cookie. “First-party” cookies, in essence, are cookies set by the same website visited by the user – that is, the site displayed in the URL window: in our case, the cookies set by https://emergencyservices-24.co.uk/. “Third party” cookies are cookies that are set by a domain other than that visited by the user: that is, cookies that are set by websites other than https://emergencyservices-24.co.uk/. When you have visited https://emergencyservices-24.co.uk/, Google Analytics has set the cookie called ‘_ga’ through the gstatic.com domain, this specific cookie is a “third party” cookie.

Ownership of the treatment

Emergency Services 24H, as identified in the Privacy Policy, is the owner of the processing of – and responds only for – its own cookies, ie “first party” cookies; otherwise, “third-party” cookies fall under the ownership of the respective companies, identified according to the table contained in this document.

Consent for cookies

Some cookies are strictly necessary for the proper functioning of the Internet and do not require the user’s consent, such as those to ensure that the content of a page is loaded quickly and effectively, the distribution of the workload between different computers or those aimed at ensuring safety.

Other cookies are still reasonably necessary or important, but they are not strictly indispensable and, therefore, require the user’s consent.

This site implements different techniques for collecting user consent: one way is to select the specific box on the cookie banner published on the site access page and which highlights the use of cookies.

The browser settings represent another means for the release of consent or, on the contrary, for the refusal of cookies; the user can set the browser to be notified of the presence of cookies, allowing him to decide whether to accept cookies or not. It is also possible to automatically refuse all cookies by activating the appropriate option in the browser.

Each browser highlights instructions for the purpose.

Withdrawal of consent

Your consent to the use of cookies can be revoked at any time, even if the revocation could have an impact on the functionality of the website.

Disabling cookies

Cookies are connected to the browser used and can be disabled directly from the browser, thus refusing / withdrawing consent to the use of cookies. Keep in mind that disabling cookies may prevent the correct use of some functions of the site itself. Instructions for disabling cookies can be found on the support pages of your browser:

• Microsoft Internet Explorer / Edge
• Google Chrome
• Apple Safari
• Mozilla Firefox
• Opera

Which cookies we use

When managing its website, Emergency Services 24H uses cookies to offer services, to improve the user experience, as well as to develop aggregate statistics on the data collected for various reasons.

These cookies allow us to distinguish the user of the site from others, they help us to provide a good experience when browsing our site and to improve our site.

The cookies we use are “technical” and “analytical”. They allow us to recognize and count the number of visitors and to examine how visitors navigate the website when using it. This helps us improve the way our site works, for example by making it easy for users to find what they need. To learn more about the individual analysis cookies that we use and how to recognize them, please refer to the table below.

More specifically, this website uses these types of cookies, as listed in the following table:

• Technical cookies: necessary for navigation within the site and to be able to use some functions (for example, to move from one page to another, etc.).
• Analytical cookies: for the statistical analysis of access to the site. The information is collected on an aggregate basis.

The following table indicates the types of cookies used by this site and their purposes:

This site does not use cookies to target advertising.

Some cookies used are from third parties. The process of obtaining consent for these cookies is more complex, but we do everything we can to provide the right information to users and to allow them to make informed choices about what is stored on their device.

For this reason, the company provides the addresses of these third parties to contact or, failing that, indicates here how to remove the cookies that you do not want to accept.

Scope of circulation and storage of data

The data on web contacts are not kept for a period longer than seven days, except for any investigations of computer crimes against the site. No data deriving from the web service will be communicated or disclosed to unspecified recipients.

Updating the cookie policy

The cookie policy of our site can be periodically updated, so it is advisable to consult this document every time you access the site, in order to be properly informed on how and why we use cookies.

Learn more about cookies

For more information on the cookies installed through this site, you can contact the following e-mail address: [email protected]

Last revision date: 25.05.2018